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News & Blog

The happenings at HM Network.

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Blog

Moulsford Preparatory School – Dedicated Internet

Case Study Business Type – Private Education Client – Moulsford Preparatory School, Oxford Size: 300+ users over 2 sites Product/Service – Dedicated Internet, Monitoring, Point

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Blog

Cloud Voice Feature Access Codes

There are a number of features you can configure, enable and disable from Cloud Voice handsets without needing to go into the portal. Feature Access

HM Review
Blog

Connectivity Estate Review

Why Get An Estate Review With HM Network? Or put a slightly different way, why wouldn’t you get a review? It’s a no brainer. At

Internet
Blog

Different Internet Access Options

  We often get asked what is the difference between broadband and dedicated internet access.   A service delivered over copper may cost around £30 per

HM BSOD
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When Technology Fails

When Technology Fails: Lessons from the Crowdstrike Update Incident The recent Crowdstrike update incident has reminded us all of the fragility of our technological ecosystems.

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Blog

Ticketmaster confirms customer data breach

Originally Posted at Malwarebytes June 1, 2024 by Anna Brading Live Nation Entertainment has confirmed what everyone has been speculating on for the last week:

Cyber Education
Blog

The Role Of HR In Cybersecurity

Many businesses make the mistake of thinking that cyberattacks only target bigger, higher-profile companies, simply because those stories garner news coverage. The reality? Small businesses

DOUBLE SPEED FLIP
Blog

BTnet double bandwidth offer!

Looking for a NEW BTnet, additional site or to add resilience?    We can help! Having twice as much bandwidth (or more) can come in

HM Authorised partner of BT
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We’ve Got Your Back!

A new BT brand campaign launched 8th March 2024 and we at HM Network are behind it 100%. As an Authorised Partner of BT, working

5th Sept 2023
Blog

Worried About The PSTN & ISDN Switch Off?

The way we make telephone calls and access copper-based broadband internet is undergoing significant changes. Surprisingly, 46% of 400,000 surveyed UK SME businesses have no

Highlight
Blog

Highlight Reporting

Highlight for enterprise IT Managers It’s a familiar cycle: you sign a contract with a service provider with promises of ultra-reliable connectivity, the latest technological innovations and

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Blog

Hotel & Hospitality Connectivity

As a hotel, do you have sufficient bandwidth in place to support your business and client demands? Would a bandwidth boost help your business in

AI Phishing
Blog

Weaponised AI: Phishing

Don’t Take The Bait! UK organisations and individuals face a growing challenge as AI technologies become increasingly sophisticated tools to weaponise for cybercriminals. Eric Geller

Hacker
Blog

Attackers steal HAR files from Okta

On October 20, 2023, Okta, a leading provider of identity and access management (IAM) solutions, disclosed that it had suffered a breach of its customer

Cloud Voice Call Analytics
Blog

Time To Turbocharge Your Cloud Voice?

Is your business harnessing the full potential of Cloud Voice? If you’re seeking to transform your telephony into a more robust and intelligent asset, as

Cyber Education
Blog

Embedding Cyber Awareness In Company Culture

HM Network have been working with Bobs Business for a number of years, helping organisations of all shapes and sizes become cyber aware, training staff,

BT HUB 3
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Changing A Router & WiFi Complications

Many small businesses have various devices and smart speakers in their premises, perhaps to play background music in reception or a treatment room.   If

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Blog

BT Partner Dinner 2023

Working together BT’s partner channel is made up of organisations where connectivity and communications are either at the core of their business, or that complement

BTnet HM Network Authorised BT partner
Blog

BTnet Internet & IP Voice Solutions

Time to Upgrade from ISDN?:  Do you still have ISDN? If so, it is time to change.  The traditional PSTN, ISDN2 and ISDN30 lines that

HM Voice Studio AI 2
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HM Voice Studio AI Update

The HM Voices portal has undergone some updates lately, and now includes an AI driven setup wizard that can auto generate ideas for greetings and

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Blog

SIM Card Sizes

Mobile phones and mobile connected cellular devices have become an indispensable part of our lives. These devices rely on SIM (Subscriber Identity Module) cards to

W3W
Blog

What 3 Words

Situation Have you ever struggled finding an address but struggled and driven up and down for ages? Maybe you have been out walking, got lost,

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Blog

What the PSTN closure means for broadband

In the ever-evolving landscape of business communication, technological advancements continue to shape the way organisations connect and operate. As we look ahead, there is a significant

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Blog

Maintaining a HuMan connection

News You may have come across recent news highlighting BT’s plans to utilise AI to enhance efficiency and offer customers various contact options through multiple

MDR
Blog

Ransomware is crippling businesses.

Ransomware is crippling businesses. Between 2020 and 2021, cyberattacks targeting SMBs increased 154%. Is it time you stepped up your cybersecurity? In larger organisations, the

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Blog

BT Business Price Changes 2023

You may have heard that prices are increasing on certain BT Business products, primarily voice and broadband based services as set out here. The following

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Blog

Let’s talk about contention

As the world becomes increasingly dependent on the internet, the demand for high-speed data has skyrocketed. During the lockdowns of COVID-19, many businesses started to

MDR EDR MAlwarebytes 1
Blog

Save on Malwarebytes MDR and EDR bundle

A 2022 survey discovered that 62% of organisations lack sufficient security staff. Fret not, we have solutions for resource and budget constrained teams. Get MDR and

phishing
Blog

Advice on phishing email scams

We are seeing an increase in emails being sent from users accounts trying to lure people into clicking on content that is not what it

Strong Passwords
Blog

Security – Password Hygiene

What is Password hygiene you may ask? It is the practice of choosing, managing and maintaining strong passwords, to protect accounts and systems from cybercriminals,

MP3 Registered Partner
Blog

Malware Help

Have you ever received a call after hours or on the weekend that an employee’s machine needs attention? If you’re like others in IT security,

cyberthreat
Blog

A few predictions for 2023…

As we enter 2023, it’s crucial that organisations stay ahead of the curve when it comes to cybersecurity. With the increasing digitisation and modernisation of

cyber essentials
Blog

Renewing Cyber Essentials Certification

On the fence about renewing your Cyber Essentials or Cyber Essentials Plus certification this year? A lot can change for a business in 12 months

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Possible Whatsapp Data Leak

Cybernews has recently reported of an alleged Whatsapp data leak. Meta owned Whatsapp, currently has around 2 billion users and a list of just shy

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Blog

Mobile Data Resilience

I was at meeting the other day and the person I was with, was trying to tether to her mobile as the WiFi at the

HM Unbreakable Wi Fi
Blog

Unbreakable Wi-Fi

  If you are a small business and you rely on your connectivity you should take a look at what we can do for you

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Do you use SIM cards?

At HM Network, we provide handsets and data plans on multiple networks, but if you use SIM card’s for anything other than in mobile phones

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Best Practices for Writing IVRs

Got a phone system but needing inspiration about how to approach voice prompts and caller greetings? Maybe you have a system in place but have

HM Cyber Essentials 2022
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Cyber Essentials Plus – 2022 Pass

Well it is that time of year once again for us. This week HM Network Ltd attained our Cyber Essentials and Cyber Essentials Plus certification

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Being lost and needing help!

“A lady in a hot air balloon realised that she was lost. She reduced altitude and spotted a man below. She descended a bit more

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The GDPRexpress Tour Of The North

GDPR – the acronym that dominated the headlines and caused quite a stir on social media throughout 2017 and 2018. There was an awful lot

Google Workspace
Blog

Google Workspace

Looking to move to a better way of working this year? Google Workspace is a cloud-based productivity suite that helps teams communicate, collaborate and get

voice portal
Blog

How to Use On-hold Marketing Effectively

Every organisation wants to make a great first impression – however all too often companies underestimate just how important the sound of their phone system

Modern Business Telephony from HM
Blog

The Business Benefits Of Cloud-Based Telephony

In business, it’s likely you’ll need to be communicating with customers daily.  There are many forms this communication can take. Email, chat, phone calls –

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Blog

Home Working

COVID-19 Home Working Support Business Type – Micro, SME, Corporate, Public Sector Client – All sectors Size: businesses with 5 users and above Product/Services –

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Remote & Blended Learning 

Having spoken to many hundreds of schools this past few months, it is clear that remote learning has presented a number of challenges. Before any

voice portal
Blog

Innovative New Music On Hold Portal

What impression do people get when they call your business? What do your callers hear when being transferred from one extension to another, or when

High School Students Wearing
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Helping Education Connect & Create

The CREATE Education project has been a customer and collaborator of HM Network for a number of years. The connectivity and hosted telephony services we

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Blog

Gigabit Fibre For Preston Businesses

‘Faster Britain’ expansion to light up Preston with gigabit capable full fibre network Preston businesses set to become some of the best connected in the

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Feeling Un-loved?

Are you feeling unloved by your current business communications provider? Does your connectivity partner pay you the attention you deserve? ISP’s and telecoms companies often

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Aardman Animations Christmas Crackers

HM Network are really proud to have been working with client Aardman Animations for over a decade.  Earlier this year one of our boys had

Big One
Blog

Gigabit Fibre For Blackpool Businesses

Blackpool Businesses can now access gigabit capable broadband services over ITS Full Fibre network HM Network partner and Network operator ITS, have announced that businesses

Talent
Case Studies

Fibre Broadband & 4G

CASE STUDY Business Type – International Business Development Client – Talent Dynamics, Lancashire Size: 10+ staff Product/Service – Fibre Broadband and 4G   CHALLENGE Talent

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Blog

Business Connectivity Workshops

Business Connectivity Workshops With everything going on at the moment we thought it could be good to hold some free E Workshops to help UK

data security
Blog

Preston City Council – Phishing & Compliance

CASE STUDY Business Type – City Council Client – Preston City Council, Lancashire Size: 600+ staff Product/Service – Compliance & Phishing Awareness   CHALLENGE Preston

prestfest
Blog

PrestFest 2019

Following a hugely successful PrestonRocks in 2018, June 2019 saw a number of Preston based business and talents come together for PrestFest2019. With HM Network

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