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News & Blog

The happenings at HM Network.

Blog

BT Partner Dinner 2023

Working together BT’s partner channel is made up of organisations where connectivity and communications are either at the core of their business, or that complement

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BTnet Internet & IP Voice Solutions

Time to Upgrade from ISDN?:  Do you still have ISDN? If so, it is time to change.  The traditional PSTN, ISDN2 and ISDN30 lines that

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Worried About The PSTN & ISDN Switch Off?

*** Updated 29th August 2023 *** The way we make telephone calls and access copper-based broadband internet is undergoing significant changes. Surprisingly, 46% of 400,000

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HM Voice Studio AI Update

We often provide our Hosted Voice customers with access to our Auto Attendant / IVR recordings platform as part of our initial setup. This helps

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SIM Card Sizes

Mobile phones and mobile connected cellular devices have become an indispensable part of our lives. These devices rely on SIM (Subscriber Identity Module) cards to

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What 3 Words

Situation Have you ever struggled finding an address but struggled and driven up and down for ages? Maybe you have been out walking, got lost,

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What the PSTN closure means for broadband

In the ever-evolving landscape of business communication, technological advancements continue to shape the way organisations connect and operate. As we look ahead, there is a significant

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Maintaining a HuMan connection

News You may have come across recent news highlighting BT’s plans to utilise AI to enhance efficiency and offer customers various contact options through multiple

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Ransomware is crippling businesses.

Ransomware is crippling businesses. Between 2020 and 2021, cyberattacks targeting SMBs increased 154%. Is it time you stepped up your cybersecurity? In larger organisations, the

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Solution Case Study – 3DGBIRE

Business Type: 3D Print Distribution Client: 3DGBIRE, Lancashire Size: 30+  staff over 3 sites Products/Services : Hosted Voice, Fibre Broadband + 4G backup, Dedicated Internet

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BT Business Price Changes 2023

You may have heard that prices are increasing on certain BT Business products, primarily voice and broadband based services as set out here. The following

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Let’s talk about contention

As the world becomes increasingly dependent on the internet, the demand for high-speed data has skyrocketed. During the lockdowns of COVID-19, many businesses started to

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Save on Malwarebytes MDR and EDR bundle

A 2022 survey discovered that 62% of organisations lack sufficient security staff. Fret not, we have solutions for resource and budget constrained teams. Get MDR and

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Advice on phishing email scams

We are seeing an increase in emails being sent from users accounts trying to lure people into clicking on content that is not what it

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Security – Password Hygiene

What is Password hygiene you may ask? It is the practice of choosing, managing and maintaining strong passwords, to protect accounts and systems from cybercriminals,

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Malware Help

Have you ever received a call after hours or on the weekend that an employee’s machine needs attention? If you’re like others in IT security,

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A few predictions for 2023…

As we enter 2023, it’s crucial that organisations stay ahead of the curve when it comes to cybersecurity. With the increasing digitisation and modernisation of

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Renewing Cyber Essentials Certification

On the fence about renewing your Cyber Essentials or Cyber Essentials Plus certification this year? A lot can change for a business in 12 months

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Possible Whatsapp Data Leak

Cybernews has recently reported of an alleged Whatsapp data leak. Meta owned Whatsapp, currently has around 2 billion users and a list of just shy

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Mobile Data Resilience

I was at meeting the other day and the person I was with, was trying to tether to her mobile as the WiFi at the

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Unbreakable Wi-Fi

  If you are a small business and you rely on your connectivity you should take a look at what we can do for you

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Do you use SIM cards?

At HM Network, we provide handsets and data plans on multiple networks, but if you use SIM card’s for anything other than in mobile phones

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Best Practices for Writing IVRs

Got a phone system but needing inspiration about how to approach voice prompts and caller greetings? Maybe you have a system in place but have

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Cyber Essentials Plus – 2022 Pass

Well it is that time of year once again for us. This week HM Network Ltd attained our Cyber Essentials and Cyber Essentials Plus certification

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Being lost and needing help!

“A lady in a hot air balloon realised that she was lost. She reduced altitude and spotted a man below. She descended a bit more

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The GDPRexpress Tour Of The North

GDPR – the acronym that dominated the headlines and caused quite a stir on social media throughout 2017 and 2018. There was an awful lot

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Google Workspace

Looking to move to a better way of working this year? Google Workspace is a cloud-based productivity suite that helps teams communicate, collaborate and get

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How to Use On-hold Marketing Effectively

Every organisation wants to make a great first impression – however all too often companies underestimate just how important the sound of their phone system

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The Business Benefits Of Cloud-Based Telephony

In business, it’s likely you’ll need to be communicating with customers daily.  There are many forms this communication can take. Email, chat, phone calls –

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Home Working

COVID-19 Home Working Support Business Type – Micro, SME, Corporate, Public Sector Client – All sectors Size: businesses with 5 users and above Product/Services –

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Remote & Blended Learning 

Having spoken to many hundreds of schools this past few months, it is clear that remote learning has presented a number of challenges. Before any

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Innovative New Music On Hold Portal

What impression do people get when they call your business? What do your callers hear when being transferred from one extension to another, or when

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Helping Education Connect & Create

The CREATE Education project has been a customer and collaborator of HM Network for a number of years. The connectivity and hosted telephony services we

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Gigabit Fibre For Preston Businesses

‘Faster Britain’ expansion to light up Preston with gigabit capable full fibre network Preston businesses set to become some of the best connected in the

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Feeling Un-loved?

Are you feeling unloved by your current business communications provider? Does your connectivity partner pay you the attention you deserve? ISP’s and telecoms companies often

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Aardman Animations Christmas Crackers

HM Network are really proud to have been working with client Aardman Animations for over a decade.  Earlier this year one of our boys had

Big One
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Gigabit Fibre For Blackpool Businesses

Blackpool Businesses can now access gigabit capable broadband services over ITS Full Fibre network HM Network partner and Network operator ITS, have announced that businesses

Talent
Case Studies

Fibre Broadband & 4G

CASE STUDY Business Type – International Business Development Client – Talent Dynamics, Lancashire Size: 10+ staff Product/Service – Fibre Broadband and 4G   CHALLENGE Talent

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Business Connectivity Workshops

Business Connectivity Workshops With everything going on at the moment we thought it could be good to hold some free E Workshops to help UK

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Preston City Council – Phishing & Compliance

CASE STUDY Business Type – City Council Client – Preston City Council, Lancashire Size: 600+ staff Product/Service – Compliance & Phishing Awareness   CHALLENGE Preston

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PrestFest 2019

Following a hugely successful PrestonRocks in 2018, June 2019 saw a number of Preston based business and talents come together for PrestFest2019. With HM Network

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