CLOUD HOSTED VOICE

Phone systems for every business

Finding the right phone system for your business needn’t be a stress. We can help you find a solution perfectly suited to your needs. 

From simple plug and play voip phones to feature packed solutions for larger businesses or a call centre, we can provide you with a system that not only addresses your needs now but also for the future.

The current global COVID19 situation has demonstrated that agile working can keep a business connected even if staff are not physically all in the same office. From desk phones, software for computers to mobile solutions making use of smartphones via apps… we can keep you talking on your business numbers.

With ISDN being phased out a cloud hosted telephone system is the obvious choice for business from 1 – 100’s of users. 

A cloud based solution makes remote management a breeze. No need to physically attend sites to make changes. All features including auto attendant greetings, diverts and hunt groups can be managed from anywhere using the web portal. 

Setting up users to work in the office, or across multiple sites including home working is quick and easy too. 

At HM Network we work with a range of platforms suitable for micro businesses, SME, corporate and public sector. Our platforms include: Cisco Broadworks, Broadsoft, Cloud Voice, Cloud Phone, Ring Central, Cloud Works, MyPhones, Altos…

We have various call analytics, voice recording services, training and installation services available across our range.

Local and national geographic numbers available to use anywhere, as well as non geo 03xx numbers. Customised features available for each user or group, physical desk phone or softphone options. 

Confused about what is right for you? Talk to us. We are happy to help.

How This Service will help you:

  • Cost effective
  • Managed from the cloud
  • Supports agile working
  • Work from anywhere on your business numbers
  • Great range of desk and conference phones
  • Mobile app, tablet app and pc/mac app available
  • Free calls between your users
  • Future proof

Who is the service for?

Home workers, micro business, small & medium enterprise, remote offices, branch sites, corporate and public sector. Any type of organisation who needs a voice solution. 

An example of one of the platforms we offer is shown below. Please let us know if you would like to see more or arrange a demo.

frequently asked questions

Unlike a traditional on site phone system or PBX, a hosted system is a cloud based telephone system. They offers many benefits including scalability compared to a physical system. They are normally much more cost effective than a physical system too.

Hosted services are normally much more cost effective to deploy and run than a physical system. There is no capital outlay for the system itself, as it is virtual in the cloud. Handsets may incur a cost however depending on the term and platform we can often provide these for little or no upfront cost also. 

Yes. This type of service is perfect for organisations so that staff can work from remote sites or home. We can provide physical plug and play handsets or a variety of soft phone options too.

With this type of service being cloud based it is very easy to manage via a web login. If you need to change the greeting or auto attendant at different sites, you can do this in a matter of minutes without needing to physically attend the sites.

We can provide mobile and tablet softphone clients that allow you to make and take calls on your existing smart device. We also provide software options for Mac Os and Windows PC so that you can use your laptop or desktop as your phone.  Please ask for further information.

We can offer various contract lengths depending on the platform and your requirements.  From temporary solutions for a couple of months, to more standard 1/3/5 year agreements. Please ask for details.

Yes. It is easy to set up rules so that you callers can automatically be presented with different messages depending on the time if day . They can also be re routed to different places out of hours or bank holidays for example.

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