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HM NETWORK

Changing A Router & WiFi Complications

Many small businesses have various devices and smart speakers in their premises, perhaps to play background music in reception or a treatment room.

 

If a business upgrades their broadband or the router is changed out, it can mean that devices such as laptops, card payment machines, CCTV that previously connected on WiFi may need re pairing. This can be inconvenient and time consuming, and there is a little trick you could to to save yourself the hassle.

 

You could change the new router so that the SSID and password are the same as your previous router. This should allow devices to connect automagically without having to do each one manually or using the WPS on each device.

 

A Quick Guide (if it was a BT Business Router):

You can change your network name and password from either the app or a web browser:

 

From the app:

  1. Select More then select Your Wi-Fi network
  2. Select Manage your Wi-Fi settings then Change your Wi-Fi name and password
  3. Enter your new Wi-Fi network name and/or password and then click Save

 

From a web browser:

  1. Make sure you are connected to your new router via WiFi or ideally hard wired using an ethernet cable.
  2. Enter 192.168.1.254 in your internet browser address field and hit enter. You will be presented with your Routers admin page.
  3. Enter your Admin password then click Login (Admin password is printed on your wireless settings card located on the back of your discs)
  4. Select Settings then Wireless
  5. Enter your desired network name and password and click on Save

Please note: If connected over WiFi, when you Save your new wireless settings you will be disconnected from the network. If hardwired you should still be connected to the admin portal. 

Once the WiFi has updated – go to your device’s Wi-Fi settings and enter the new details you entered to reconnect to your WiFi, or if you changed it to the same SSID and password as the old router, turn your smart devices WiFi off then back on and you “should” connect as if you were on the old router.

These may also come in useful:

 

Got Alexa / Echo Devices? 

Update the Wi-Fi Settings for Your Echo Device

Use the Alexa app to update the Wi-Fi settings for your Echo device.

  1. Open the Alexa App GUID 4F3320FA 27C9 44F5 A3CD D2E9D6AF3094=2=en US=Normal.
  2. Select Devices GUID DDFE259B 041B 4B76 83F5 6C2DD4970F92=1=en US=Normal.
  3. Select Echo & Alexa.
  4. Select your device.
  5. Under Status, select Wi-Fi Network.
  6. Select Change next to Wi-Fi Network.
  7. You can then:
    • Connect to one of your previously connected Wi-Fi networks.
    • Forget a previously connected Wi-Fi network.
    • Select Join another Wi-Fi Network to change to a new one.
If you don’t see the Wi-Fi network you want to connect to, select Join another Wi-Fi Network (for hidden networks) and follow the instructions in the Alexa app.

Note: Echo devices connect to Wi-Fi networks that are used in most homes (Wi-Fi (2.4 GHz / 5 GHz) networks that use the 802.11a / b / g / n standard). Echo devices can’t connect to ad-hoc (or peer-to-peer) networks.

 

Got Google Nest Devices?

Connect your speaker or display to a new Wi-Fi network

If your device isn’t currently connected to a Wi-Fi network, set up the device in the Google Home app.

  1. Open the Google Home app Google Home app.
  2. Tap Devices NdFgHlD7LhNMhlZhC9aeoeIDzyxZMts Ljv9y2sv7q2hoflvV1P47UNzEWgxjsikVQ=w36 h36 ugLkII9LIMUgvXFf IXgYyZ4PJQZEWtLe8F6 SaW1VKFWzvkj9K qbgB0 ZzwqrM4h8=h36 Add KH68RVnH8igaHx38gTdFnguUacC6gCJ8du1yBLJVctrvCUAruoy6bIhNG cn7jUsKQ=w36 h36 ugLkII9LIMUgvXFf IXgYyZ4PJQZEWtLe8F6 SaW1VKFWzvkj9K qbgB0 ZzwqrM4h8=h36 New device GtcXSf3oUlc OydMQIHv4bDZ9NWrryzPdMrv1UHduR5ToInUzzUFQ yfHfK9o dLPU=w36 h36.
  3. Follow the in-app steps.

If these steps don’t solve the issue, you may need to factory reset your speaker or display, then set it up again.

 

Change the Wi-Fi network of your speaker or display

If your speaker or display is already set up on a Wi-Fi network but you need to change your Wi-Fi password or connect it to a new network, you’ll need to forget your current Wi-Fi network and set up the device in the Google Home app again.

  1. Open the Google Home app Google Home app.
  2. Tap and hold your device’s tile.
  3. Tap Settings Settings and then Device information.
  4. Tap Wi-Fi and then Forget this network.
  5. Return to the Google Home app home screen and follow the setup steps above to connect your device to a new Wi-Fi network.

If you get an error message that says ‘could not communicate with your [device]’ when you try to forget your network, or the steps above don’t work, you’ll need to factory reset your device and set it up again.

 

We hope this helps?

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