The HM Voices portal has undergone some updates lately, and now includes an AI driven setup wizard that can auto generate ideas for greetings and recordings based on info from your website.
We encourage customers to think about Auto Attendant / IVR recordings before their hosted system goes live. Our FREE (STARTER) plan allows users to have a play around and discover the art of the possibe. with the ability to upgrade from just £9.97 per month (min 12 months) for anyone who wants the enhanced features and downloads capability.
HM Network’s Voice Studio enables you to create professional call menus, welcome greetings, auto-attendant messages or compilations of bespoke professionally mixed music and messages to play to queuing and holding callers!
Professional recordings deliver several benefits, including:
- Reduced caller frustration – it’s easier for callers to reach the right person, and they are engaged with your audio whilst holding or waiting for their call to be answered
- New opportunities to market to an already captive audience
- Improved customer experiences
- Easier call management
The portal includes high end text to speech as well as ability to request real voice artist recordings also. Here is an example of our music on hold using a combination of voice artists and text to speech characters also. http://premierstream.hostedonhold.com:8000/CP001407-1
If you already have an active logon you can discover more at https://hm-network.pv-site.com
For new customer enquiries please email info@hm-network.com
We understand customer experience is a top priority for many businesses, which is why we want to help you deliver outstanding caller experiences using HM Network Studio as part of your phone system.
What’s included?
- Unlimited bespoke instant recordings from the very latest AI characters
- Fully integrated AI scripting tool allowing you to create unique messages immediately to suit your needs
- 10,000+ professionally scripted and pre-recorded messages – simply use or tailor to your exact requirements
- 50+ languages and dialects available from 350+ professional voice artists
- Vast library of licence free music tracks and playlists to mix with your messages
- Access to a roster of professional voice artists
- Multiple compilations to ensure callers always hear relevant content
We’ve made HM Network’s Voice Studio free to use in it’s basic guise, with the option to gain additional functionality by choosing a subscription plan from a wide range of cost-effective packages designed to suit any business.
Our fantastic subscription plans start from just £9.97 per month and include unlimited AI voice recordings, mixed with or without music, plus a voice guarantee on the real voice artists that ensures brand consistency.
Pricing
SUBSCRIPTION PACKAGES (£) | STARTER
Free |
BASIC
£9.97 pm |
STANDARD
£37 pm |
PREMIUM
£197 pm |
PREMIUM+
£397 pm |
Term | (min. 12 month) | (min. 12 month) | (min. 12 month) | (min. 12 month) | |
Real voice recorded messages included * | Unavailable | 4 | 12 | 72 | Unlimited |
AI generated & recorded messages | 1 | Unlimited | Unlimited | Unlimited | Unlimited |
On-hold/In-queue messages | 1 | 4 | 20 | Unlimited | Unlimited |
On-hold/In-queue compilation templates | 1 | 1 | 2 | 5 | Unlimited |
On-hold/In-queue music library | Limited | Yes | Yes | Yes | Yes |
On-hold/In-queue updates | Yes | Yes | Yes | Yes | |
On-hold/In-queue message scheduling | Yes | Yes | Yes | ||
Christmas music scheduling | Yes | Yes | Yes | ||
Marketing messages library | Yes | Yes | Yes | ||
Daily News and factoids | Yes | Yes | Yes | ||
Voice Guarantee | Yes | Yes | Yes | ||
Enterprise dashboard view | Yes | Yes | |||
* Real voice messages are available at £47 each in excess of credits included within paid subscription packages. Real voice recordings in excess of 50 words are charged at 77p / word thereafter. Real voice messages included allowance are automatically replenished on every 12-month anniversary.
Please refer to Term and Conditions for Fair Use Policy in respect of unlimited features. |
Want to learn more?
The portal is designed to be self serve so clients can generate or request recordings themselves. HM Network do also offer a managed service where we do the work required on your behalf. Pricing available on request.
We are on hand to provide more details about HM Network Studio, or to help with any other queries you may have.
Simply email info@hm-network.com