News

You may have come across recent news highlighting BT’s plans to utilise AI to enhance efficiency and offer customers various contact options through multiple channels [source: BBC News].

At HM Network, we do share a similar enthusiasm for technology, including AI, however, we deeply understand the significance of HuMan interaction, particularly for small and medium-sized businesses (SMBs).

Trusted BT partner

We firmly believe in providing a single point of contact to customers who choose HM as their BT partner, serving as a trusted advisor that feels like an extension of their own team.

As a longstanding authorised partner of BT, HM Network takes pride in the feedback we receive from our customers. They appreciate working with us because we provide them with a sense of security and reliability. Whether they seek information about available options or require assistance during challenging times, we are always there to support them.

Here when you need us

We acknowledge that occasional issues and challenges can arise, and during such moments, the ability to connect with a compassionate human being who comprehends their business and unique circumstances is truly invaluable. Despite the projected replacement of up to 55,000 BT jobs with AI by the end of 2020, HM Network will always remain committed to delivering the human interaction our customers cherish and depend on.

If there’s any way we can assist your business, please don’t hesitate to reach out to the team at HM Network via www.hm-network.com/contact

Best wishes Chris and the team at HM.