How HM Network’s Highlight Platform Keeps You Ahead

In today’s always-on world, your connectivity isn’t just a utility it’s the backbone of your business. Whether you’re running a school, a multi-site gym chain, a healthcare facility, or an SME with hybrid workers, downtime or congestion isn’t just inconvenient… it’s costly.

At HM Network, we give our customers access to Highlight, our powerful network and bandwidth monitoring platform. It’s simple, visual, cost-effective, and crucially completely independent of the carrier. That independence is where the real value lies.

Why Independent Monitoring Is a Game-Changer

Most providers will tell you everything is “fine.” But without independent visibility, you’re relying on their word — and their priorities.

Highlight gives you your own lens on your connectivity. One that shows:

• Uptime & circuit health – so you can clearly see if SLAs are being met.

• Bandwidth consumption trends – helping you judge whether you’re over-spec’d, under-spec’d, or heading for a bottleneck.

• Early warning alerts – enabling you (and us) to react before small issues turn into outages.

• Performance across ALL connection types  including Dedicated Internet such as BTnet, fibre broadband, SOGEA, FTTP, 4G/5G backup, IoT links, and even third-party services.

• An aggregated view of all sites – perfect for multi-location organisations needing simple, quick oversight.

When you own the visibility, you own the truth.

From Insight to Intelligent Decision-Making

Because Highlight tracks performance over time, it helps you build a clear, evidence-based picture of how your network behaves.

That means you can:

• Justify an upgrade with real data, not gut feeling.

• Highlight (no pun intended!) underutilised circuits you might be overpaying for.

• Identify patterns, such as recurring peak-time congestion or intermittent faults.

• Strengthen your business case for resilience, failover, or more robust connectivity.

• Spot issues before users do, allowing you to stay one step ahead of potential problems.

This level of insight turns your network from reactive firefighting into proactive management.

Carrier-Neutral. Totally Transparent. Fully Managed.

Because Highlight is independent of the underlying carrier, you get unbiased reporting you can trust not filtered, sanitised, or delayed data.

HM Network monitors your connections for you, flags anything unusual, and helps you resolve problems fast. With better visibility, you’re not just protected you’re empowered.

Cost-Effective, Practical, Essential

Best of all: Highlight is very cost-effective, especially compared to the expense of downtime or a mis-sized connection. Many of our customers see it as an essential safeguard  a small monthly investment that gives peace of mind, clarity, and control.

Want to See Your Network Clearly?

If you’d like a quick demo or want to add Highlight monitoring to your existing services, HM Network can get you set up in minutes.

Better visibility. Better decisions. Better performance. With Highlight, you’re never in the dark.

Contact us via www.hm-network.com/contact