Blog & Case Studies
The happenings at HM Network.

DDoS Protection… React or Prevent?
Almost every business relies on being online – for communication, transactions, remote access, or cloud applications. But what happens when that connection suddenly slows to

Cyber Hygiene 101: Why “Security” Doesn’t Have to Sound Scary
For many small and medium-sized businesses, the words “cyber security” can sound intimidating conjuring images of hackers in dark rooms, complex software, and endless jargon.

Connectivity Estate Review
Why Get An Estate Review With HM Network? Or put a slightly different way, why wouldn’t you get a review? It’s a no brainer.

Cyber Insurance Alone Won’t Save You
Here’s Why Training Your Team Matters Many businesses are waking up to the risks of cybercrime, from phishing scams and ransomware to insider mistakes that

BT Partner Awards – Innovation Partner 2025
We are really proud to share this image of HM Network has been recognised by BT as Innovation Partner at the recent BT Partner

How Supply Chains Also Feel Cyber Shock
Take Our Cyber Quiz Our quick and easy quiz could give you an idea of where you stand in just a couple of minutes: https://hmnetwork.typeform.com/cyber-quiz-hm

Impending PSTN Switch Off: Act Now to Protect Your Business
PSTN Switch-Off: Act Now to Protect Your Business The countdown is on, the UK’s Public Switched Telephone Network (PSTN) will close on 31 December 2025.

Who Owns Cyber Awareness Training
Who Owns Cyber Awareness Training? HR, IT, Finance, or the CTO? Cybersecurity threats aren’t just a technology issue. The majority of successful cyberattacks start with

The Hidden Costs of “Cheap” Connectivity
Finance leaders are naturally focused on value. When managing budgets, the temptation is always there to choose the lowest-cost option. But when it comes to

Cyber Threats Every Business Should Be Ready For
How Do You Strengthen Your Human Firewall? Cyber criminals are constantly developing new ways to exploit people and systems , and no organisation is too

Offline – Impact if a connection goes down
Choosing the Right Connection and Building in Resilience When It’s Mission Critical When choosing connectivity, it’s important to think about how vital the service is

Let’s Grab a Cuppa and Have a Chat
Connecting with Businesses Near and Far At HM Network, we’ve always believed that the best relationships in business start with a good conversation. Whether it’s

Outsourcing Your Telecoms
Managing telecommunications and connectivity in-house can be a complex, time-consuming task, especially when your internal teams are already stretched. But the good news is, you

Moving from a PBX to a fully hosted UCaaS solution
Time to Let Go of Your On-Site PBX? Why Hosted Voice Could Be a Smarter Move If your business is still running an on-site PBX

Do you have DDOS protection?
Are You Using a Dedicated Internet Connection such as BTnet, but No DDOS Protection? With the rise of AI and increasingly sophisticated cyber threats, it’s

Is your connectivity still cutting the mustard?
Is Your Multi-Site Connectivity Still Right For Your Needs? The post-lockdown shift in how UK businesses connect, collaborate, and stay secure. At HM Network, we’ve

Moulsford Preparatory School – Dedicated Internet
Case Study Business Type – Private Education Client – Moulsford Preparatory School, Oxford Size: 300+ users over 2 sites Product/Service – Dedicated Internet, Monitoring, Point

Why Outsource Your Telecoms?
Managing telecommunications and connectivity in-house can be a complex, time-consuming task, especially when your internal teams are already stretched. But the good news is,

Cyber Security & Coffee
Question: How much do you spend on coffee every month? How much do you spend on cyber security? You’d think that most businesses these days

Complete Cyber Security
Effortless Security for UK Businesses As businesses grow and adopt new tools, their exposure to cyber threats increases. It’s crucial to secure your expanding

When the Forecast Changes
In a month where we’ve seen the hottest days of the year quickly give way to sudden downpours, it’s a timely reminder that not everything

Flexible Working: But Is Your Business Security Keeping Up?
Since the Covid-19 pandemic, the way we work has changed for good. Many businesses – whether by design or necessity – have embraced remote and

Why Your Headlights (and Your Internet Connection) Matter More Than You Think
In the dark Last night, my son came home late from work, a little on edge. He’s only been driving a year, and one of

Empowering 3DGBIRE with a cutting edge communications solution
HM Network Case Study: Empowering 3DGBIRE with Cutting-Edge Communication Solutions Client: 3DGBIRE Industry: 3D Print Distribution Location: Lancashire Size: 40+ Employees Scope: 3 Sites Challenge

Connecting With People
Let’s be honest: no one likes being sold to That feeling of a script being read, or someone pushing a solution before they even understand

Multi Sited Businesses
Multi Sited Businesses: HM Network and BT Business At HM Network we often speak to organisations with multiple sites across the UK including customers in

Mission Critical Business Connectivity
Mission Critical Business Connectivity 🚫 Don’t Bother Thinking About BTnet If Your Business Can Afford Downtime If your business doesn’t run mission critical applications,

Martyn’s Law – What It Means for Public Spaces and How Telephony Solutions Can Help
Martyn’s Law, formally known as the Terrorism (Protection of Premises) Act 2025, represents a significant shift in how public venues including schools, government buildings, and

Did you actually say 2000%?
In short. YES we did. I love it when we have conversations like this. Yesterday, we spoke with a customer who had been getting by

Connectivity – Is Old Tech Limiting Your Potential
We often regard retro as nostalgic, we get warm fuzzy feelings of days gone by, however when it comes to technology, not moving forward

Why Do Connectivity Costs Vary So Much?
Is Your Business Getting the Best from Its Connectivity? We’ve had some fantastic conversations this week with businesses across the UK, helping them review and

May HM help your business?
May is the perfect time for renewal and growth – both in nature and in business. When was the last time you took a moment

Why BTnet with HM Network?
As a trusted BT partner for over 12 years, HM Network has proudly delivered hundreds of BTnet dedicated internet access (DIA) connections, helping organisations of

Looking to switch your broadband?
If you are looking to switch your broadband, here are 5 reasons why working with a BT parter such as HM Network makes sense.

We can help
April is here, and with it comes the start of a new financial year! As we step into this exciting time, many of you are

You’re a rare breed in today’s world, but keep it up it really does make a difference
I have to admit, I got a little emotional earlier this week. An IT manager whom I have provided leased line internet connectivity to for

Warning over free online file converters that actually install malware
At HM Network we often have conversations with people about malware and how it can get onto devices. Often they have no idea. Most of

Different Internet Access Options
We often get asked what is the difference between broadband and dedicated internet access. A service delivered over copper may cost around £30 per

Business Phone Systems: To BYOD or Not to BYOD?
When businesses consider upgrading or changing their phone systems, a common question arises: Can existing telephone handsets be reused? The answer isn’t straightforward and depends

DDoS Lite added to Bronze, Silver & Gold DDoS Tiers
Is Your Business Protected? Understanding DDoS Attacks and new Lite Tier Businesses face an ever-increasing number of cyber threats. One of the most disruptive and

Is Your Mac Feeling Sluggish? Tips To Speed Up macOS
If you are like me, I love the seamless experience of a Mac but macOS can sometimes feel a bit slow. Older Macs used to

Why Choose HM Network? Your Trusted Connectivity Partner
Nowadays reliable connectivity is the backbone of every successful organisation. At HM Network, we understand this implicitly. We transform connectivity challenges into opportunities, empowering you

Internet Connectivity Resilience For Education
Moving Services to the Cloud Demands Reliable Internet [Updated Feb 2025] With many services being moved “to the cloud”, this puts a lot of demand

Flash Sale on Dedicated Internet – 200Mbps with up to 32% off!
Special Offer Are you looking for a new or replacement internet connection? At HM Network, as an authorised BT partner, we wanted to shout from

Resilient Internet Connectivity
Cloud Services Demand Reliable Internet With many services being moved “to the cloud”, this puts a lot of demand on businesses having internet connectivity that

Is it time you reviewed or transferred?
You may or may not have seen the new Sol Campbell ad, about it being in that “transfer window” time of year again, and if

25 years – A quick look at the evolution of internet bandwidth and end user computing technology
As we enter 2025 we thought it may be fun to take a look at “The evolution of internet bandwidth and typical end user computing

Elevate Your Connectivity this New Year
New Year New Offers – Special Offers On Dedicated Internet As the winter sun casts its golden glow through frosty branches, we’re bringing you

How Hybrid Working Has Transformed Connectivity Needs
The post pandemic shift to hybrid working models has fundamentally changed the landscape of connectivity for both home / remote workers and office environments. This

Why Choose HM Network for Your Connectivity Needs
Businesses today have a multitude of choices when it comes to connectivity solutions. While many options are available, partnering with HM Network stands out for

Understanding SIM Cards: Sizes, Types and Evolution
SIM (Subscriber Identity Module) cards are crucial for mobile devices, enabling connectivity to cellular networks. They come in various types tailored for specific applications, including

Andrew Tate’s “The Real World” breached, 800,000 users affected
Andrew Tate’s online education platform The Real World—formerly known as Hustlers University—has been hacked and user data has been stolen. Hacktivists flooded the primary chatroom

Training done…. All good right?
So you have done cyber awareness training in the past and have decided that it’s sufficient to tick a box…. Hmm maybe not. If you are

Does Your Communications Provider Look After You? Proactively?
I recently had a conversation with a friend who was discussing his experience with his TV and internet provider. Despite being a “platinum” customer with

When it comes to making a decision about connectivity for your business…
Who gets involved? Who experiences the pain? Chances are… The IT team are the people getting earache – from staff when sites take longer to

Why work with HM Network?
Your Trusted Connectivity Partner As an award-winning BT (British Telecom) connectivity partner, HM Network brings together expertise, impartiality, and a customer-first approach. Unlike BT Local

Cloud Voice Feature Access Codes
There are a number of features you can configure, enable and disable from Cloud Voice handsets without needing to go into the portal. Feature Access

When Technology Fails
When Technology Fails: Lessons from the Crowdstrike Update Incident The recent Crowdstrike update incident has reminded us all of the fragility of our technological ecosystems.

Let’s Talk about Unified Communications | HM Network Ltd
There is no denying it, despite tech coming on leaps and bounds, people like to talk and like dealing with people. The conversation flow is

The Critical Importance of SLAs for Internet Connectivity
For modern businesses, internet connectivity is absolutely vital. A disruption in internet access can bring operations to a standstill – preventing employee communication and collaboration,

Ticketmaster confirms customer data breach
Originally Posted at Malwarebytes June 1, 2024 by Anna Brading Live Nation Entertainment has confirmed what everyone has been speculating on for the last week:

The Role Of HR In Cybersecurity
Many businesses make the mistake of thinking that cyberattacks only target bigger, higher-profile companies, simply because those stories garner news coverage. The reality? Small businesses

When Rodents Bite: How to Deal with Fibre Connection Damage
Fibre optic internet connections are known for their speed and reliability, but they’re not immune to the pesky mischief of rodents. Whether it’s mice, rats,

BTnet double bandwidth offer!
Looking for a NEW BTnet, additional site or to add resilience? We can help! Having twice as much bandwidth (or more) can come in

Ethernet Resilience : Diverse Routing and Core POP Separacy RO2
Introduction: We often have customers asking us to price up two seemingly separate connections to the same location in an attempt to offer resilience. While

Delay to the December 2025 PSTN closure?
On 31st March 2024 there was an article posted in the Telegraph regarding pausing the ISDN & PSTN switch off due to a change in

We’ve Got Your Back!
BT launched a campaign in March 2024 and at HM Network we got right behind it 100%. As an Authorised Partner of BT, working together

Worried About The PSTN & ISDN Switch Off?
The way we make telephone calls and access copper-based broadband internet is undergoing significant changes. Surprisingly, 46% of 400,000 surveyed UK SME businesses have no

Highlight Reporting
Highlight for enterprise IT Managers It’s a familiar cycle: you sign a contract with a service provider with promises of ultra-reliable connectivity, the latest technological innovations and

Hotel & Hospitality Connectivity
As a hotel, do you have sufficient bandwidth in place to support your business and client demands? Would a bandwidth boost help your business in

Weaponised AI: Phishing
Don’t Take The Bait! UK organisations and individuals face a growing challenge as AI technologies become increasingly sophisticated tools to weaponise for cybercriminals. Eric Geller

Attackers steal HAR files from Okta
On October 20, 2023, Okta, a leading provider of identity and access management (IAM) solutions, disclosed that it had suffered a breach of its customer

Time To Turbocharge Your Cloud Voice?
Is your business harnessing the full potential of Cloud Voice? If you’re seeking to transform your telephony into a more robust and intelligent asset, as

Embedding Cyber Awareness In Company Culture
HM Network have been working with Bobs Business for a number of years, helping organisations of all shapes and sizes become cyber aware, training staff,

UC Skills – Getting the most out of your BT Cloud Voice Adoption Platform
Are you getting the most out of your BT Cloud Voice Adoption Platform? ucSKILLS ucSKILLS is there to help customers get the most out of

Changing A Router & WiFi Complications
Many small businesses have various devices and smart speakers in their premises, perhaps to play background music in reception or a treatment room. If

BT Partner Dinner 2023
Working together BT’s partner channel is made up of organisations where connectivity and communications are either at the core of their business, or that complement

BTnet Internet & IP Voice Solutions
Time to Upgrade from ISDN?: Do you still have ISDN? If so, it is time to change. The traditional PSTN, ISDN2 and ISDN30 lines that

Cloud Voice – Automatic Call Distribution aka Call Centre ACD
Scenario – your business has a requirement where inbound calls need to stack up in a queue waiting to be answered by available agents. Perhaps

Helping you get more from BT connectivity
We have helped hundreds of organisations over the years get more from their BT connectivity. Can we help you too? BT Business services via

BT Smart Hub 3 (FTTP) & Complete WiFi Plus
BT has just announced the release of its new generation of BT business router – the Smart Hub 3, plus the introduction of WiFi plus.

HM Voice Studio AI Update
The HM Voices portal has undergone some updates lately, and now includes an AI driven setup wizard that can auto generate ideas for greetings and

Internet & WiFi for retail, leisure & accommodation
Ensuring high-quality WiFi and internet connectivity in retail, leisure, hotels and serviced accommodation is of utmost importance. The provision of internet access has become a

Beef up your small business connectivity with unbreakable complete WiFi
How much value do you place on having a rock-solid internet connection? Could it be the key to unlocking your productivity superpowers and bidding farewell

What 3 Words
Situation Have you ever struggled finding an address but struggled and driven up and down for ages? Maybe you have been out walking, got lost,

All Time Low Pricing On BTnet Dedicated Internet with 100% Uptime SLA
We have some great value pricing plus money saving router options available on BTnet, the UK’s number 1 Dedicated Internet connection. If your connectivity is

What the PSTN closure means for broadband
In the ever-evolving landscape of business communication, technological advancements continue to shape the way organisations connect and operate. As we look ahead, there is a significant

Maintaining a HuMan connection
News You may have come across recent news highlighting BT’s plans to utilise AI to enhance efficiency and offer customers various contact options through multiple

Ransomware is crippling businesses.
Ransomware is crippling businesses. Between 2020 and 2021, cyberattacks targeting SMBs increased 154%. Is it time you stepped up your cybersecurity? In larger organisations, the

HM Network awarded BT Connectivity Partner of the year.
It is with great pleasure that we announce HM Network have been awarded BT Connectivity Partner 2022 at BT Champions Day 2023! This award

BT Business Price Changes 2023
You may have heard that prices are increasing on certain BT Business products, primarily voice and broadband based services as set out here. The following

Cyber Essentials technical requirements update from 24th April 2023
There are some changes coming to Cyber Essentials Plus certification at the end of April 2023. The information below is straight from the NCSC website

ADSL, FTTC, SOGEA, FTTP and DIA Ethernet Leased Lines…
The internet has become an essential part of modern life, and most of us rely on it for work, entertainment, and communication. However, with so

Cyber Essentials can help you build trust and win business
With more and more transactions taking place online, it is essential for companies to protect their digital assets and maintain the trust of their customers.

Let’s talk about contention
As the world becomes increasingly dependent on the internet, the demand for high-speed data has skyrocketed. During the lockdowns of COVID-19, many businesses started to

Worrying Stats About Cyber Threats for SME
Small and medium sized business owners. Did you know around 43% of cyber-attacks target SME businesses, and 60% of those SMEs that are victims of

Save on Malwarebytes MDR and EDR bundle
A 2022 survey discovered that 62% of organisations lack sufficient security staff. Fret not, we have solutions for resource and budget constrained teams. Get MDR and

Advice on phishing email scams
We are seeing an increase in emails being sent from users accounts trying to lure people into clicking on content that is not what it

Malwarebytes Mobile Security for Business & Education
Did you know that 25% of mobile apps contain at least one high-risk security flaw*? Now even resource-constrained IT teams can secure professional mobile devices with

The education sector at risk of cyber attacks
The cyber health of educational sector establishments is a growing concern in the UK, and for a good reason. In a recent survey conducted by